Meet the Staff

Kay BigaKay Biga


Kay has 30 years of hotel and hospitality experience. Her duties include managing financing, legal and marketing for the Inn. She is a lifelong Duluthian who loves visiting Enger Tower. Besides there, Kay recommends visitors check out the Vista Fleet and the Glensheen Mansion during their stay.

Michelle JohnsonMichelle Johnson


Michelle has 23 years of experience and oversees day-to-day operations at the hotel. She loves that her job allows her to meet new people everyday, and she enjoys fishing and jet skiing out on Lake Superior in her spare time. Hiking along the North Shore is Michelle’s guest recommendation.

Jolene Shelafoe


Jolene can’t wait to help you make your stay in the Twin Ports the best it can be. She graduated from the University of Wisconsin Superior and loves trying all the restaurants Duluth and Superior have to offer. Jolene suggests enjoying some deep dish pizza while listening to live music at the Thirsty Pagan Brewery.

Leo S.Leo S.


Leo will warmly greet you when you arrive at the Superior Inn.  He just graduated from the University of St. Thomas and is working on his Master’s at the College of St. Scholastica while working at the Superior Inn.  Leo recommends checking out the Anchor Bar in Superior and Enger Tower in Duluth.

Kali BKali B.


Kali is more than happy to help you find what you’re looking for in Twin Ports attractions. She attended the Minneapolis College of Art and Design and in her spare time she enjoys catching a hockey game. Kali recommends checking out the Duluth Art Institute’s exhibitions at the Duluth Depot.

Krystle PKrystle P.


Krystle’s bright smile will be waiting to wish you a good day when you join us for coffee and breakfast in the morning. She has lived in Superior her whole life and loves making new friends. Krystle suggests riding the Timber Twister at Spirit Mountain or heading to Canal Park for shopping and enjoying the beachfront before having dinner at Little Angie’s.

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